Privacy Information for Alaska

What We Collect When You Request Pest Service

Last updated: October 2026

When you contact Alaska Pest Pros, we may collect details you provide, such as your name, phone number, email address, and the address where you need service. We may also record appointment preferences, access instructions, pest concerns, and other information needed to plan a visit. If you submit a website form, we use the information in it to respond to your request.

Our website may collect basic technical details, including browser type, device information, pages visited, and general usage activity through analytics tools. This helps us understand whether the site is working and which information visitors use.

Please avoid sending sensitive personal details through a form unless they are needed to arrange service. We collect information that is relevant to responding, scheduling, and providing pest control services.

How Customer Details Support Your Service

We use the information you share to answer questions, assess service requests, confirm appointment times, and send practical updates about a visit. Details about the service address and pest concern help our team prepare for the work. We may also use contact information for service reminders, follow-up messages, or to address a billing or customer service question.

Payment details, if provided, are handled to process charges for services. We use website activity in aggregate to check site performance and improve how visitors find basic information.

Alaska Pest Pros does not sell customer personal information. We limit its use to business needs such as arranging and delivering service, communicating with you, processing payments, and keeping appropriate records.

You can contact us if you have questions about a message or believe information has been used incorrectly.

Services That Help Run Our Website and Appointments

Alaska Pest Pros may rely on outside service providers for categories such as appointment scheduling, payment processing, and website analytics. These tools help us manage requests, coordinate visits, accept payments, or understand general site use. When you use a feature supported by another provider, information may be handled through that provider’s systems to complete the requested task.

Each provider has its own privacy practices and policies, which may explain what it collects, how it uses information, and what choices it offers. We do not list or imply specific vendors here.

Please review the relevant provider’s policy when using an outside scheduling or payment feature. We choose tools for ordinary business functions and share information only as needed for those functions.

Questions about information submitted directly to Alaska Pest Pros can be sent to us using the contact details in the privacy rights section.

Cookies and Basic Website Measurement

Our website may use cookies or similar browser storage for basic functions, such as helping pages work properly and remembering limited technical settings. Analytics cookies may also help us see general patterns in website visits, such as which pages are viewed and whether the site is functioning as expected. This information is used to understand site performance, not to identify you personally through advertising.

We do not use cookies for ad tracking. You can manage or block cookies through your browser settings.

If you disable them, some website features may not work as intended, though you can still contact Alaska Pest Pros by phone or email. Browser controls differ, so check your browser’s help information for instructions on clearing stored cookies or setting preferences. Cookie choices apply to the browser and device you use.

How Long We Keep Business Records

We keep information for as long as it is needed to respond to a request, arrange service, and manage the customer relationship. Form submissions may be retained while a request is open and until any related follow-up has been handled. Service records may be kept longer when needed for warranty matters, business records, or legal and compliance requirements.

The period depends on the type of information and why it was collected. We review records and remove or de-identify information when there is no longer a business or legal need to keep it.

You may ask us to delete information, and we will consider the request in light of any records we must retain for service, warranty, compliance, or other lawful purposes. For help with a deletion request, contact Alaska Pest Pros using the details below.

Request Access, Changes, or Deletion

You may ask Alaska Pest Pros to provide access to personal information we hold about you, correct inaccurate details, or delete information that is no longer needed. To help us locate the right records, include enough information to identify your request, but do not send sensitive details unless necessary.

We may need to confirm your identity before completing a request. Some records may need to be kept for service, warranty, compliance, or other lawful business purposes.

For privacy questions or requests, call (855) 681-0299, email [email protected], or write to 4300 B St, Suite 400, Anchorage, AK, United States. We will review your message and respond using the contact details you provide. Please tell us how you would like us to follow up.